How to Breaking Down Silos to Create a Better Smart City?
We want the City of Oslo to be open, connected, sustainable and innovative. To get out of the internal silos we will create and develop a description of a smarter Oslo as a method on how to work across sectors. We need to develop methods, change the culture, get better access to financing, create new business models and interact with citizens and businesses. We are going to develop solutions and tools for collaborative innovation, to supplement and strengthen the city’s openness, connectivity and sustainability and propose specific projects and initiatives that contribute to smart city development.
In our opinion; working on a Smart City means collaborating. It is important to have the right ecosystem in place. This ecosystem goes far beyond the various municipality departments. Companies, especially smart start-ups, knowledge institutions, the municipality and citizens with bright ideas are all part of it. The Amsterdam Smart City programme works closely together with the CTO office of the City, which works cross-departmental and is changing the City of Amsterdam into a facilitating government.
Individual offices of our city administration, public institutes and companies – with over 12,000 employees all together – cooperate in all projects and carry out tasks which raise the quality of life for the residents. We are also joining support services where possible. For instance, financial, legal and similar services have been transferred to the Public Holding Ljubljana, instead of having separate departments in every company under the public holding. Next year we are going to introduce a similar system in kindergartens. We are jointly adapting to changes, introducing thought-out solutions in line with modern guidelines and needs, and by doing so we are ensuring high-quality services and are strengthening mutual solidarity.
We have a strategy called Government Laboratory (Laboratorio de Gobierno), where initially we are opening the data for each secretariat, so that between them they can know in real time what each of them is doing. In turn, we are developing an innovative procurement process that allow them to make alliances between them, creating integrated and modular solutions. In addition, there is a think tank that calls for participation in the development of different problems of the city from different points of view. Finally, there is a leader per challenge, called the curator, who is responsible for working with all and integrate their perspectives.
The most important thing is that they always have the possibility to connect to deal with their own affairs and contribute to the construction of the city.
The Smart City Wien Agency provides the platform for all stakeholders involved in the sustainable development of the City of Vienna to meet and exchange knowledge. The agency is in regular contact with different departments of the City of Vienna, e.g. the Municipal Department for Urban Development and Planning, the Municipal Department for Environmental Protection, the Municipal Department for Energy Planning, and many more. Moreover, the agency is the central contact point for Smart City topics for all stakeholders from research institutes and universities to businesses and the citizens of Vienna.
Ho voluto gestire io direttamente il tema della smart city assieme al mio staff per poter monitorare costantemente i progressi. Sono ovviamente coinvolti tutti i servizi del Comune come l’ambiente, l’urbanistica, la mobilità, l’innovazione tecnologica, ecc. ma anche le realtà pubbliche e private presenti sul territorio, a partire dalle società partecipate che forniscono servizi al cittadino, all’Università, ai centri di scienza, ecc. Resta ovviamente al primo posto il coinvolgimento della cittadinanza.